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Christ Hospital wins Press Ganey award for excellence in patient experience

 
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Christ Hospital wins Press Ganey award for excellence in patient experience
Deborah Hayes President & CEO | The Christ Hospital Health Network

The Christ Hospital Health Network in Cincinnati has been awarded the 2024 Human Experience Guardian of Excellence Award by Press Ganey. This accolade places the hospital among the top 5% of healthcare providers for patient experience over the past year.

Debbie Hayes, President and CEO of The Christ Hospital Health Network, expressed pride in receiving this recognition. "We are honored to once again be named to the Press Ganey Human Experience Guardian of Excellence Award List," she said. She emphasized the hospital's commitment to prioritizing patients and guests, aiming to provide care that meets their expectations and contributes to healthier lives.

The award acknowledges The Christ Hospital Health Network's efforts in enhancing caregiver resilience, which is seen as a key factor in improving safety, quality, and patient care experiences. Patrick T. Ryan, CEO and Chairman at Press Ganey, commended the hospital's approach: "The Christ Hospital Health Network is redefining what it means to provide compassionate care."

Press Ganey collaborates with over 41,000 healthcare facilities globally to reduce patient suffering and improve caregiver resilience. The full list of winners can be accessed through their platform.

The Christ Hospital Health Network includes an acute care hospital in Mt. Auburn, a location in Liberty Township, five outpatient centers, and numerous medical offices. With a history spanning more than 135 years, it aims to deliver exceptional health outcomes affordably across its community. The network has also been recognized by U.S. News & World Report as the leading hospital in Cincinnati and featured on Newsweek’s World’s Best Hospitals list for 2024.

Press Ganey supports healthcare providers with data-driven solutions aimed at enhancing patient experiences through its Human Experience platform.